O pozici
About Carrier At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. This is why we come to work every day. And we do it The Carrier Way. Join us and we can make a difference together.
Co budeš dělat
- Responsible to supervise, coach, lead, train and develop HR team members who provide employee and leader guidance related to simple and complex issues for employees, managers, and HR professionals across the business.
- Consistently and proactively demonstrate and be a role model providing excellent customer service.
- Become a Subject Matter Expert (SME) providing expertise to the HR team and business units - policy interpretation, data validation, auditing, problem resolution and continued process improvement.
- Encourage team to educate employees on HR services available and continued use of self-service tools.
- Create and present training presentations.
- Provide favorable company representation with integrity and honesty.
- Identify and drive process improvements across the function.
- Assist with HR data migration and auditing during acquisitions.
- Research and work in a team environment to resolve employee issues by working directly with internal and external clients and vendors.
- Ensure data integrity through on-going audits.
- Utilize Case Mgmt System to document and escalate inquiries.
- Prioritize projects and activities and appropriately delegate and allocate work among team.
- Serve as an employee and customer advocate.
- Occasional travel to other sites within the company to support initiatives, build relationships, and drive operational excellence.
- Perform other reasonable and necessary duties.
Koho hledáme
- We are looking for people who are creative, proactive, decision-makers, team workers and effective communicators. If this is you, get in touch!
- As a minimum you must have: University Degree or equivalent experience or equivalent experience and specialized knowledge of technical or operational practices.
- Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
- Strong analytical skills.
- Proven people management skills.
- MS Office must have , Workday, ServiceNow (as advantage).
- Process Improvement Experience.
- Strong communication skills in English + German.
- Previous experience in HR/Back office/Admin/Customer Care related role.
- Detail-oriented mentality.
- Although not necessary, it would be nice if you have: Knowledge of any other EU language as an advantage.
Benefity
- Exciting innovative environment, possibility for further development and international career opportunities, high-profile team, daily use of English and other foreign languages, language courses, Competitive remuneration and other benefits (meal vouchers, contribution to life or pension insurance, holidays etc.), Flexible working hours, possibility for home office, personal days off.
