O pozici
Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Co budeš dělat
- Proactively contact newly onboarded merchants to support and encourage activation
- Guide merchants through the steps required to start accepting payments, including POS terminals and/or eCommerce solutions
- Identify and document reasons for inactivity or delays in activation
- Provide feedback and insights to improve the overall onboarding and activation process
- Collaborate with internal teams to resolve merchant issues and remove activation barriers
- Support with other tasks as needed
Koho hledáme
- Strong communication skills and a service-minded approach
- Proactive, positive and solution-oriented mindset
- Strong organizational skills
- Strong proficiency in both Icelandic and English
- Interest in customer experience, sales, fintech, or business operations is a plus
Benefity
- This is an exciting opportunity to get to know Teya’s business, gain insight into the world of payment solutions and fintech, and build valuable experience in communication with businesses and customers. The role is well suited to someone with an interest in service, sales, operations and business-related projects, who wants to gain experience in an international and forward-looking work environme
