Koho hledáme
- Experience in store management coming from an international retail environment
- High interest in learning an innovative way of retailing and delivering pinnacle brand experience
- Experience managing and delivering commercial result
- Demonstrated leadership ability and proven record of developing staff; gets a lot of happiness to develop people; experience training new staff at all levels
- Strong communication, interpersonal and mentoring skills
- Excellent time management and organizational skills
- Knowledge of and experience with retail POS systems and operations; knowledge in budgeting, profit & loss statements, scheduling, loss prevention and cash management is an asset
- Be able to work flexible hours; occasional travel may be required
Co budeš dělat
- Be a role model in store for guest experience and a true ambassador for the LEGO® Brand. 80% of your time will be invested right on the shop floor.
- Ensure the execution of our service model, strive to complete all monthly mystery shops, maximize repeat business by creating NPS Promoters, inspire store staff to consistently deliver outstanding branded experiences.
- Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training.
- Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV etc.), deal with uncertainty, supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency & profit by maintaining sound operational practices.
- Build a collaborative environment within the store and with the LEGO Group partners on both operational and people aspects such as Retail Marketing, Retail operations, EHS (Health and safety) and Human Resources.
O pozici
Are you ready to encourage a team to deliver inspirational customer experiences and build the LEGO® brand? Create an environment in our LEGO Store - Westfield Chodov where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance!
Benefity
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.