O pozici
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
Co budeš dělat
- End-to-End Delivery: Drive the complete customer onboarding lifecycle, including Discovery, Design, Configuration, Rollout, and Adoption Monitoring.
- Pre-Sales & Scoping Support: Partner with the Sales team on complex scoping requirements, creating custom tailored demos and articulating the value of Wrike’s professional services.
- Strategic Architecture: Lead technical discovery sessions, conduct workshops, and design API integrations to connect Wrike into existing customer software ecosystems.
- Cross-Functional Collaboration: Act as the voice of the customer to influence the product roadmap; ensure smooth hand-offs between Sales, Customer Success, and Product teams.
- Project & Account Management: Manage multiple customer engagements simultaneously, tracking milestones in Wrike and Salesforce to achieve critical success metrics.
- Team Mentorship: Champion internal knowledge sharing and mentor junior members of the Wrike team to scale collective expertise.
Koho hledáme
- Education & Experience: B.S. in Computer Science, Software Engineering, or equivalent experience; 3+ years as a Sales/Solutions Engineer AND 5+ years in project management or consulting.
- Technical Acumen: Proven experience working with APIs for software integrations and automating complex workflows.
- Consultative Communication: Exceptional presentation and objection-handling skills, with a track record of effectively engaging everyone from technical teams to executive stakeholders.
- Process Mastery: Ability to quickly dissect a customer's complex business processes and map them to clear, goal-oriented Wrike implementations.
- Domain Expertise: Deep understanding of change management principles and thorough expertise in at least one key segment (e.g., PMO, Marketing/Creative, IT, or Professional Services).
- Execution & Ownership: Superior personal organization and a firm sense of accountability to juggle multiple competing priorities with poise under pressure.
Benefity
- 18 calendar days of paid vacation
- 12 days of National & Festival holidays (10 fixed, 2 flexible)
- Sick Leave Compensation (5 Paid Uncertified Sick Days)
- Menstrual Leave: Twelve (12) days per calendar year. Women employees are eligible for
