O pozici
We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client’s for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You’ll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.
Co budeš dělat
- Manage and respond to approximately 20,000 WhatsApp messages over a five-week period
- Provide accurate information, resolve customer inquiries, and assist with product-related questions
- Engage customers in a friendly, professional manner to promote products and drive sales
- Coordinate with the team to ensure 24/7 message coverage
- Maintain customer satisfaction by following up on inquiries and ensuring timely resolution
- Track and document customer interactions and feedback accurately
Koho hledáme
- Proven experience in B2C customer support or sales
- Strong written communication skills with a customer-first approach
- Ability to multitask and stay organized under pressure
- Proficiency in WhatsApp and other messaging or CRM tools
- Flexible availability to work rotational shifts, including weekends
Benefity
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
