O pozici
Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Co budeš dělat
- Account Ownership: Maintain ongoing technical ownership of 2–3 high-value enterprise accounts; this is not a rotational assignment.
- Technical Implementation: Build and deploy conversational agents, custom extensions, and algorithmic tweaks to solve specific business problems.
- Data-Driven Validation: Use A/B testing and deep data analysis to validate the impact of technical changes on customer KPIs.
- On-Site Collaboration: Travel to customer sites (EMEA/AMER) to lead technical workshops and deeply understand their architectural constraints.
- Feedback Loop: Act as a critical bridge to R&D, identifying recurring customization needs that should be productized in the core platform.
Koho hledáme
- Experience: Proven track record in Search Engineering, Machine Learning Engineering, or high-end Technical Delivery.
- Product Knowledge: Deep understanding of Discovery platforms and how ranking/algorithms impact e-commerce performance.
- Soft Skills: Exceptional communication skills with the ability to navigate complex enterprise environments.
- Mobility: Willingness to travel internationally to engage with customers in their own environments.
Benefity
- A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recr
[… text omitted …]
dget on an annual basis to purchase education products (books, courses, certifications, etc.)*
- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
- Subscription to Calm - sleep and meditation app.*
- We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
- Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
- Everyone gets to participate in the company's success through the company performance bonus.*
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries -- Bloomversaries!*
