Koho hledáme
- Technology is more than just a job for you—you genuinely enjoy working with it and learning new things
- You have a basic understanding of IT, whether through school, internships, personal projects, or helping friends and family with technology
- You're comfortable troubleshooting common issues involving computers, printers, applications, and similar technologies
- You enjoy solving problems and don't give up when the solution isn't obvious
- You like interacting with people and providing support (most requests are handled by phone)
- You're patient and can explain technical topics in a simple, understandable way
- You can communicate in English ( English is our working language and this is a must-have requirement )
- 👉 We're looking for someone who wants to be a trusted partner and go-to person for their colleagues.
Co budeš dělat
- Provide IT support to internal users (approximately 250 employees at our site)
- Troubleshoot and resolve IT issues and service requests via phone and ticketing system
- Set up and configure computers and manage user accounts
- Support the local network and basic IT infrastructure
- Collaborate with global IT teams and communicate in English on a regular basis
- Escalate more complex issues to specialized IT teams and follow up on their resolution
- Participate in an on-call rotation after completing your training
O pozici
Are you passionate about technology and enjoy helping people?
We're looking for a new team member to join our IT Support team and serve as the first point of contact for colleagues seeking IT assistance.
👉 This role is a great fit for recent graduates and junior candidates—we're happy to teach you everything you need to succeed.
Benefity
- A great opportunity to start and grow your IT career (suitable for recent graduates)
- Plenty of room for learning and professional development
- A supportive team that will help you succeed and grow
- Opportunities to gradually specialize in different areas of IT based on your interests
- Additional compensation for on-call duties after training