O pozici
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Co budeš dělat
- Drive execution of the Services GTM strategy to support business growth and customer lifecycle outcomes (land, adopt, expand).
- Collaborate with strategic partners to develop and deliver joint GTM initiatives and strengthen ecosystem alignment.
- Monitor and manage performance through regular business reviews, ensuring visibility of pipeline, growth, and opportunities.
- Enable consistent execution across countries by sharing best practices and supporting scalability of successful approaches.
- Contribute to the development and standardization of service offerings, frameworks, and operating models.
- Leverage tools, insights, and feedback to support ongoing improvement of services and solutions.
- Ensure alignment across sales, services, and specialist communities to deliver a cohesive client experience.
- Provide leadership and direction to lifecycle and specialist communities, fostering collaboration and capability development.
- Support mentoring, coaching, and upskilling initiatives to enhance performance and effectiveness.
- Promote a culture of continuous improvement, accountability, and knowledge sharing.
- Work closely with client-facing teams to support consistent and high-quality customer engagement.
- Build and maintain relationships with key stakeholders to understand business needs and position relevant service solutions.
- Support resolution of strategic client issues and contribute to strengthening long-term partnerships.
- Ensure alignment with global services strategy and operating models.
- Collaborate with cross-functional and regional teams to drive consistency and adoption of best practices.
- Actively contribute to global communities by sharing insights, lessons learned, and innovation.
Koho hledáme
- Requires expertise across the full Support Services Lifecycle and Software understanding: At least 5 years’ experience in sales and/or business development within a large scale (preferably multi-national) technology services environment across a range of services including support
- Understanding of support services market, market dynamics, trends, vendor (OEM), reseller, distributor relation and high-level competitive landscape
- Understanding of the TSIA LAER and DARE model and the roles played throughout the lifecycle.
- Strong understanding of SW & service lifecycle management and go-to-market strategies in a technology or services environment.
- Experience as sales specialist, business development, or services delivery, ideally in a multi-country or matrix organization.
- Ability to collaborate effectively across functions and build strong stakeholder relationships.
- Strategic thinking combined with execution focus and results orientation.
- Strong communication, presentation, and analytical skills.
- Knowledge of IT services environments and industry practices is beneficial.
- Interpersonal skills with the ability to develop and maintain solid stakeholder relationships and collaborate with key client facing teams
- Demonstrates leadership skills and drives standards of performance
- Strategic thinking ability coupled with strong planning and execution skills
- Assertive in approach coupled with confidence in area of expertise and the ability to facilitat
Benefity
- You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent.
- A place where you will be at the heart of our success!
