Koho hledáme
- Communicative level of English
- Analytical, solution oriented
- Ability to create reports (Excel basics)
- PC literacy (MS Office)
- SAP/Salesforce/Oracle or other CRM system experience is an advantage
Co budeš dělat
- Open order books: Resolving issues related to smooth progress of orders (order expediting, good availability etc.)
- Claims: Investigating and resolving customer claims and disputes, issuing credit notes and manual debit notes
- Billing: Billing invoices and issuing manual delivery notes
- IC trade relationship support: Providing quotes and entering orders for intercompany customers, supporting open order book for intercompany customers
- Salesforce: Managing cases in Salesforce CRM system
- Cooperation with other departments: Active cooperation with other customer experience and other teams
- Supporting continuous improvement culture: Playing a critical part in continuous improvement of team culture and customer satisfaction
O pozici
Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency.
Benefity
- Motivating salary and annual bonuses
- Meal vouchers
- Equity grant (company shares)
- Flexipass vouchers 750 CZK or Multisport Card for free
- 5 weeks of holiday, sick days, Volunteering day
- Celebrate your birthday (day off)
- Flexible working hours
- Possibility of Home Office
- Contribution to language/professional courses 6000 CZK
- Contribution to pension and life insurance
- Mobile service employee program
- Pleasant and modern working environment close to the city centre
- Refreshment at the workplace for free
- LinkedIn Learning free access
- Employee assistance program