O pozici
Our client is looking for an Accounts Receivable Specialist who will be the main point of contact for finance-related questions from our clients.
Co budeš dělat
- Make outbound calls to remind clients of outstanding invoices
- Send emails through the Salesforce platform to clients for invoicing, and late fees, and to remind them of payments
- Create and send out invoices on the first business day of the month
- Answer 15-20 inbound calls per day to assist clients with billing inquiries
- Respond to client’s email billing inquiries
- Close cases assigned to the Finance Department
- Process automatic payments for clients through Stripe
- Manage the process to send a delinquent client to a collection agency
- Scan checks and apply them to appropriate accounts in Salesforce
- Monitor inbound ACHs and apply the amounts to the correct accounts in Salesforce
- Close delinquent client’s portal access and reopen the portal once outstanding invoices are paid
- Handle the deposits from clients through checks, ACHs, and running automatic payments
- Encourage a direct and positive relationship between the community and the company.
Koho hledáme
- Experience in a Finance or Billing Department preferred
- Experience with Salesforce or other CRM preferred
- Working knowledge of G-Suite and Microsoft Office products
- Ability to maintain regular and punctual attendance;
- Quickly learn new software and use systems accurately and a natural problem solver and are focused on creating solutions;
- You work well independently but understand the importance of teamwork;
- Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.
- Ability to be held accountable to the department and organizational numbers, data, and deadlines;
- Ability to quickly pivot, be process-oriented, with high attention to detail;
- Demonstrate and promote non-negotiable integrity and dignity of the individual in an environment of mutual trust and respect;
- Exhibit a commitment to lifelong learning, encourage others to do so, and continue to grow technically and interpersonally to perform the job at the highest levels of competency;
- Encourage a direct and positive relationship between the community and the company.
- MUST be amenable to work in US Timezone
- Sage Accounting software knowledge a plus
- Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps .
- Backup internet connection with at least 10 Mbps .
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
Benefity
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
