O pozici
At Hint, we revolutionize the way people engage with astrology by combining cutting-edge NASA data with personalized guidance from professional astrologers. Our app offers hyper-personalized insights, 1-on-1 consultations, and detailed astrological charts, helping users navigate their lives with greater awareness and confidence. We are committed to delivering a fun and friendly user experience while empowering our community to lead happier and healthier lives. Join us and be a part of the future of digital astrology.
Co budeš dělat
- Review real user transcripts to identify knowledge gaps and failure points.
- Continuously expand and update our internal knowledge base.
- Improve intent detection, routing logic, and fallback responses.
- Build new automated solutions for top issues (billing, subscriptions, account access, delays in astrologer replies, etc.).
- Collaborate with Product & Support teams to boost resolution rates and reduce human escalations.
- Ensure consistency, accuracy, and compliance across all AI automation flows.
- Build data pipelines aggregating quiz responses, purchases, astrology data, and reports.
- Structure and serve this data to the AI for highly personalized conversations.
- Implement and optimize short- and long-term memory systems.
- Create conversation starters, weekly horoscope flows, and personalized follow-ups.
- Work with the Product Manager to ensure conversations feel natural, human-like, and astrologically grounded.
- Continuously analyze conversation quality and refine prompts, rules, and safeguards.
- Build tailored, context-aware AI chat modules for each user’s report.
- Train the AI to interpret maps, planetary lines, and relocation meanings.
Koho hledáme
- 2+ years in automation engineering, AI engineering, or conversational AI development.
- Strong experience with prompt engineering, conversational flows, and LLM-based systems.
- Skilled in low-code or workflow automation tools (e.g., n8n, Zapier, Make).
- Proven ability to integrate APIs and build stable data pipelines.
- Experience designing intelligent automations for support, personalization, or content generation.
- Strong understanding of conversational UX, intent systems, memory, and rule-based logic.
- Experience working cross-functionally with product, support, and creative teams.
- Familiarity or interest in astrology is a plus — willingness to learn is essential.
- Autonomous, fast-moving, and comfortable building MVPs that scale.
Benefity
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.
