HR Advisorn with Italian + French or French + Spanish

Koho hledáme

• High school degree
• Strong communication skills in English and 2 of other EU languages (Italian + French, French + Spanish or different combination) must have, any additional EU language as an advantage
• Previous experience in HR/Back office/Admin/Customer Care related role
• Detail-oriented mentality
• Knowledge of working in Workday and ServisNow
• Knowledge of any other language

Co budeš dělat

• Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
• Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
• Support the subject matter expert (SME) for all policies and procedures.
• Ensure data integrity through audits of the HR Information System.
• Update and analyze work process design and flow for policies and procedures.
• Provide policy interpretation recommendations.
• Create and present training presentations.
• Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.
• Serve as an employee and customer advocate.
• Identify and drive process improvements, quality and compliance across the function.
• Analyze data issues and provide Root Cause Analysis in problem resolution.
• Incorporate Lean practices into all daily activities and ongoing projects.
• Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
• Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
• Assist with data migration and auditing during acquisition process.
• Ensure alignment of grading structure and support Gender Pay Reporting.
• Foster, develop and maintain strong internal and external relationships with key vendors.
• Ensure use of employee self service.

O pozici

Role: HR Advisor with Italian + French or French + Spanish Location: Prague Contract type: full time About Carrier At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. This is why we come to work every day. And we do it The Carrier Way. Join us and we can make a difference together. About the role This role is customer focused, proactive, energetic and collaborative working within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. This role will support the provision of a consistent, timely and accurate advisory service to key stakeholders and customers.

Benefity

• Exciting innovative environment
• possibility for further development and international career opportunities
• high-profile team
• daily use of English and other foreign languages
• language courses
• Competitive remuneration and other benefits (meal vouchers, contribution to life or pension insurance, holidays etc.)
• Flexible working hours
• possibility for home office
• personal days off