O pozici
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
Co budeš dělat
- Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding.
- Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria.
- Coordination of any wage-based reconciliations for accurate parallel payroll runs.
- Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services.
- Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements.
- Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care.
- Maintain confidentiality of all customer and employee information.
- Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability.
- Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale
Koho hledáme
- 3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment
- Familiarity with co-employment structures, payroll tax obligations, and benefits administration
- Demonstrated project management skills with the ability to manage multiple concurrent client timelines
- Clear, empathetic communication skills with a focus on proactive client guidance
- Strong cross-functional collaboration abilities, particularly with Sales, Product, and Operations
- An analytical mindset with excellent problem-solving abilities.
- Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
- Team player with the ability to work independently and take own responsibility.
- Is a productivity geek and will constantly think of ways to improve and speed up their work.
- Proficient in using Google Sheet or Excel.
- Ability to work within a MacBook Pro environment
- You understand the need and idea to work largely asynchronously.
- You write and speak fluent English.
Benefity
- Work from anywhere
- Flexible paid time off
- Flexible working hours (async)
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget & IT equipment
- Budget for local in-person social events or co-working spaces
