Workplace ManagerVerified as a real position

What you’ll do

• Provide advice on technically complicated matters.
• Provide advice to clients on risk management matters including on handover of sites.
• Understand importance of Business Continuity Management.
• Provide advice to client on sustainability matters.
• Understand and keep aware of latest industry standards and new technologies.
• Understand responsibilities through the management agreement.
• Be comfortable giving advice and have early appreciation of client needs.
• Proactively manage supplier contracts.
• Capable of tendering contracts
• Detailed knowledge of client contracts.
• Undertake line management where appropriate.
• Take responsibility for coordinating team wide initiatives and supporting recruitment
• Understand the service lines of the wider business.
• Put forward C&Ws other services to clients on managed properties (e.g. H&S support, project mgt, tenancy support)
• Generates and implements improvements to their specific client accounts and local teams.
• Management of Budget and financial processes
• Financial responsibility for preparing and managing of our operational and capital budgets so as to achieve financial KPI’s of +-3%.
• Production of monthly analysis, re-forecasting and accruals of the Opex & Capex budgets to demonstrate achieving financial KPI’s.
• Assists in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.
• Acts as Building Ambassador for the local site client’s occupants

About the position

Responsible for the day to day FM service delivery at Microsoft office. Fully understand the contribution that FM Ops can make to a client's organisation.