Track Lead - OKTA, CyberArk PAM (CZ)
HCLTech
Czechia3 weeks ago
- Posted
- Employment type
- Full-time
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Who we’re looking for
- Proficient In Okta For Identity And Access Management.
- In-Depth Knowledge Of Cyberark Pam, Including Vault, Pvwa, Cpm, And Psm Functionalities.
- Strong Problem-Solving Skills With A Focus On Operational Excellence.
- Excellent Communication And Team Leadership Capabilities.
- Optional But Valuable: Cyberark Certified Delivery Engineer (Cde)
- Optional But Valuable: Okta Certified Administrator
What you’ll do
- Enhance Operational Systems Using Okta And Cyberark Pam Tools To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes For Better Organizational Planning.
- Analyze Client Requirements And Ensure The Support Team Utilizes Cyberark Pam Features Effectively To Meet And Exceed Client Expectations.
- Lead And Mentor The Project Team In Using Okta For Identity Management, Ensuring Transparent Communication Of Project Goals And Fostering A Collaborative Environment.
- Drive Innovation In Process Development By Leveraging Cyberark Pam Functionalities To Enhance Security Measures And Overall Operational Efficiency.
- Provide Tailored Solutions Using Okta And Cyberark Pam That Align With Customer Needs, Facilitating Business Results And Supporting A Culture Of Continuous Improvement.
About the position
The Track Lead for Support & Operations plays a critical role in managing operational efficiency while ensuring the delivery of high-quality support services. This position emphasizes continuous improvement, problem-solving, and effective people management to meet client SLAs and enhance overall team performance.