Technical Support & Pre-Sales Engineer (Mobile Forensics)

Who we’re looking for

• The Essentials: Technical Mindset: Deep curiosity about how software and hardware interact. Windows Mastery: Solid understanding of Windows OS environment and driver management. Communication: Fluent English is a must; you should be comfortable explaining complex tech to both engineers and non-technical stakeholders. The Traveler’s Spirit: A genuine willingness to travel abroad (Europe, Asia, Americas) to represent the brand.
• The "Pro" Skills (Huge Plus): Mobile Power-User: Experience with Android rooting, iOS jailbreaking, or bootloader unlocking. Forensics Interest: Familiarity with mobile technologies or digital investigation tools. Experience: A background in technical support, pre-sales, or testing is highly valued.

What you’ll do

• Field Engineering & Pre-Sales: Travel globally to provide technical expertise during sales meetings, product demos, and international conferences.
• Product Evolution: Work closely with our R&D and Development teams to translate client feedback into new product features.
• Expert Support: Provide high-level technical support to users navigating complex mobile forensic challenges.
• Technical Content: Create and maintain high-quality technical documentation and materials for business presentations.

About the position

Are you a tech enthusiast who wants to see your work have a real-world impact? At Compelson we don’t just build software; we create advanced forensic tools used by law enforcement and investigators worldwide to solve crimes and seek justice. We are looking for a Technical Support & Pre-Sales Engineer to join our team. You will be the bridge between our cutting-edge technology and our global clients, acting as the face of the company at international conferences and high-stakes client meetings.

Benefits

• Global Impact: Your work directly contributes to global safety and criminal investigation.
• Stability & Prestige: Established in 1991, we are a stable Czech leader and "Exporter of the Year," selling to 160+ countries.
• Dynamic Environment: Escape the "screen-only" life. This role combines deep technical work with international travel and client interaction.
• Premium Workspace: Modern offices in Prague’s Holešovice with top-tier equipment, refreshments, and a view.
• Perks: Multisport card, professional growth opportunities, and a team of experts who are passionate about what they do.