Surgical Support Specialist

Who we’re looking for

• Minimally requires technical or science university degree with additional training/certification in cardiovascular surgery, nursing or other relevant technical discipline
• Having performed a minimum of 300 EVH cases over the last 3 years and a total of 5 years working experience in a clinical setting
• A valid SCP or PA license is required
• Affinity with sales and tailored customer approach
• Excellent presentation and training skills
• Fluency in English (written and spoken). Other languages are considered a plus
• Willingness to travel throughout the EMEA territory

What you’ll do

• Supports TE Sales Branches and Business Units in Sales and Marketing of Cardiovascular products, especially products used by Cardiac surgeons
• Controls and manages the inventory of demonstration equipment
• Completes necessary documentation and client administration, notifies Terumo representatives on issues or problems requiring immediate follow-up
• Acts as an Terumo Europe representative to HCP's and support staff related to Terumo CV products, procedures and services
• Maintains knowledge regarding products, procedures and services up to date - this also expands to competitive products and services
• Represent Terumo during surgeries to provide clinical support, troubleshooting and other technical assistance
• Provide follow-ups in hospital and clinics, execute field clinical investigation in assigned institutions, receive and respond to technical inquiries, research solutions to questions and problems
• Organise and conduct technical trainings and training programs for clinicians, hospital personnel and office staff
• Coordinate and conduct training of Sales Representatives (internal and external) and hospital staff (train the trainer) if required
• Follow trends in the Cardiovascular field on new products / procedures and inform Marketing and Sales function on potential opportunities or threats for the Terumo CV business
• Participate in technical seminars, Trade Shows and Symposia
• Act as a Terumo Europe representative and offer clinical and technical information to customers during these events
• Assist Terumo CV Marketing in providing product development requirements to Manufacturing
• Coordinate Clinical Evaluations of updated or new products together with the designated Product Manager and/or responsible Sales Branch
• Participate in planning and execution of clinical studies involving CV products together with the Terumo Medical and Clinical Department
• Provide technical assistance to Terumo Europe Quality Affairs on Post-Market Product Performance Reviews

About the position

At Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are driven by respect, ownership and continuous improvement. It is at the heart of everything we do. This is how we make a difference in the lives of patients, customers and associates.

Benefits

• Terumo offers an attractive salary and benefits package.
• We offer an opportunity to work in a top performing team. An organisation where everyone is treated with respect. We strive to create a diverse, equal and inclusive work environment. We invest in our associates by offering a broad array of development opportunities.