Supervisor - LEGO Stores Prague

Who we’re looking for

• Previous experience leading a team in a retail, hospitality or customer facing environment is preferred
• Passion for the LEGO® brand and its values
• Strong communication and relationship building skills
• Ability to work effectively as part of a team
• Basic computer skills are an advantage
• Experience working with children is welcomed
• Flexibility to work evenings, weekends and during peak trading periods

What you’ll do

• Lead the team during your shift and be a role model on the shop floor.
• Support daily store operations by supervising the team, resolving operational challenges and ensuring all activities are carried out in line with LEGO® Brand Retail standards and procedures.
• Support store performance and operational excellence.
• Assist with scheduling, attendance monitoring and workforce planning.
• Help maintain stockroom organization, product availability and loss prevention standards while ensuring operational routines are executed effectively.
• Deliver exceptional guest experiences.
• Lead and inspire the team to provide outstanding service to every guest visiting the LEGO® Store.
• Promote a culture of engagement, fun and excellence while supporting commercial and operational goals.
• Support merchandising and store presentation.
• Partner with store leadership to maintain high visual merchandising standards and ensure the store reflects the LEGO® brand at all times.
• Promote a safe and positive work environment.
• Follow all health and safety procedures and contribute to a workplace where team members feel supported, respected and empowered to succeed.

About the position

Are you ready to help create inspirational guest experiences and bring the LEGO® brand to life every day? Join the LEGO® Brand Retail team at our new LEGO Beacon Store - Prague Centrum or already existing LEGO Store - Westfield Chodov and help us turn every visit into an unforgettable experience. We are looking for energetic and enthusiastic individuals who are passionate about leading teams, supporting store operations and delivering outstanding guest experiences.

Benefits

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.