Success Manager Career as A Service
- Posted
- Employment type
- Full-time
About the position
%3Cp style=%22margin-top:0px;margin-bottom:0px%22%3E%3Ci%3E%3Cfont size=%222%22 face=%22Arial%22 color=%22#555555%22 style=%22background-color: white;%22%3EThe Adecco Group is the%0Aworld’s leading HR solutions partner. We provide more than 700,000 people with%0Apermanent and flexible employment every day. With more than 34,000 employees in%0A60 countries, we transform the world of work one job at a time. Our colleagues%0Aserve more than 100,000 organisations with the talent, HR services and%0Acutting-edge technology they need to succeed in an ever-changing global%0Aeconomy.%26nbsp; As a Fortune Global 500 company, we lead by example, creating%0Ashared value that meets social needs while driving business innovation. Our%0Aculture of inclusivity, fairness and teamwork empowers individuals and%0Aorganisations, fuels economies, and builds better societies. These values%0Aresonate with our employees, who voted us number 7 on the Great Place to Work®%0A- World’s Best Workplaces 2020 list.%26nbsp; We make the future work for%0Aeveryone. %3C/font%3E%3C/i%3E%3C/p%3E%0A%0A%3Cp style=%22margin-top:0px;margin-bottom:0px%22%3E%3Ci%3E%3Cfont size=%222%22 face=%22Arial%22 color=%22#555555%22 style=%22background-color: white;%22%3E%3Cbr%3E%0AThe Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered%0Ain Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange%0A(ADEN). The group is powered by eight lead brands: Adecco, Modis, Badenoch +%0AClark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and General%0AAssembly. %3C/font%3E%3C/i%3E%3C/p%3E%0A%0A%3Cdiv align=%22center%22%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#555555%22%3E%26nbsp;%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%224%22 face=%22Neutraface Text Book%22 color=%22#5cb8b2%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#54c3bd%22%3ELocation%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#54c3bd%22%3E%26nbsp;%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%223%22 face=%22Arial%22 color=%22#555555%22%3EPrague, Czech Republic%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%224%22 face=%22Neutraface Text Book%22 color=%22#5cb8b2%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%224%22 face=%22Neutraface Text Book%22 color=%22#5cb8b2%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#54c3bd%22%3EMission%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%223%22 color=%22#555555%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cp style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EAs the talent market continues its rapid change, candidate and client%0Aexpectations are evolving. To navigate this, The Adecco Group is working to%0Adifferentiate its value proposition -- creating closer relationships with both%0Aclients and candidates. We aim to let ideas flow from one market to another,%0Awhile leveraging available data sources across Adecco Group businesses. We%0Asucceed by innovating, driving technology adoption and increasing development%0Acycle speeds through rapid user feedback loops.%3C/font%3E%3C/p%3E%0A%0A%3Cdiv%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cp style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EAre you ready for a challenge? Do you want to make this change happen? Are%0Ayou driven by delightful user experience and are you passionate about digital%0Aproducts? If so, we want you to join our team!%3C/font%3E%3C/p%3E%0A%0A%3Cdiv%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cp style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EWe are establishing the Group Product Organization to orchestrate the%0Adesign, development and adoption of the end-to-end experiences Adecco will%0Aoffer to candidates and clients in the future. At the core of this%0Aorganization, each product represents a specific experience that satisfies a%0Aclient or candidate need. This, in turn, triggers the reason to connect,%0Aengage, share data or buy services from us.%3C/font%3E%3C/p%3E%0A%0A%3Cdiv%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cp style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EThe Adecco Group provides people around the world with an extraordinary%0Arange of jobs, gigs, coaching, training and executive roles. “Career as a%0AService” describes the digital products that connect these -- helping people%0Asucceed at work, realise their ambitions, upskill and take the next steps in%0Atheir career.%26nbsp; We are looking for a Success%0AManager to actively drive the adoption and use of these Digital Products by our%0Acountries and brands.%26nbsp; The Success%0AManager will work closely with country representatives and drive adoption of%0Athe Career as a Service services and processes through%26nbsp;%26nbsp; various channels such as chat-bot, mobile app%0Aand marketing cloud and will be closely involved in defining product%0Aenhancement request. The Career as a Service product will predictive models;%0Adigital badges; e-learning and recommendation engines.%3C/font%3E%3C/p%3E%0A%0A%3Cdiv%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EThis role reports to Global Candidate Platform Lead, based in Berlin.%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%223%22 face=%22Neutraface Text Book%22 color=%22#555555%22 style=%22background-color: white;%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%223%22 face=%22Neutraface Text Book%22 color=%22#555555%22 style=%22background-color: white;%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%223%22 face=%22Neutraface Text Book%22 color=%22#555555%22 style=%22background-color: white;%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#54c3bd%22%3EResponsibilities%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#54c3bd%22%3E%26nbsp;%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EPlan and lead the successful adoption%0Aand expansion of digital products%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EExecute adopt %22success plan%22%0Awith country stakeholders - whilst monitoring milestones, risks and metrics%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EDrive end-user utilization in%0Apartnership with Product and UX leads.%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EDrive change management and adoption%0Aactivities across functions regions, brands and countries%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EBuild and lead community of%0A%22power-users%22 in countries/brands%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EHelp to reduce implementation risks,%0Adrive usage of existing product releases, and identify barriers for adoption%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EAct as close partner with the Product%0AManager and drive improvement based on feedback loops across the product%0Alifecycle%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EExpected amount of business travel:%0A25-50% of work time%3C/font%3E%3C/li%3E%3C/ul%3E%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%3Cdiv%3E%3Cfont size=%222%22 face=%22Neutraface Text Book%22 color=%22windowtext%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%222%22 face=%22Neutraface Text Book%22 color=%22windowtext%22%3E%26nbsp; %3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont size=%222%22 face=%22Neutraface Text Book%22 color=%22windowtext%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cb%3E%3Cfont size=%224%22 face=%22Arial%22 color=%22#54c3bd%22%3EExperience%3C/font%3E%3C/b%3E%3C/div%3E%0A%0A%3Cdiv%3E%3Cfont face=%22Neutraface Text Book%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%0A%3Cul%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3E5-10 years of experience in consulting,%0Aproject management or pre-sale%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EA can-do attitude and hands-on approach%0Awhen supporting countries%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EProven ability to map business processes%0Ato product capability%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EExperience in driving digital projects%0Athrough effective change management and adoption%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EAbility to establish strong%0Arelationships with functional and regional stakeholders%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EExperience in employee experience,%0Aeducation, talent management or career pathway design %3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EStrong interpersonal skills that%0Aestablish Trusted Advisor relationships with stakeholders%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EStrong organizational/time management%0Askills and the ability to manage multiple projects simultaneously%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3ECultural awareness and appreciation for%0Adiversity%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EProficiency in English required;%0Aadditional language skill preferred%3C/font%3E%3C/li%3E%3Cli%3E%3Cfont face=%22Arial%22 color=%22#555555%22%3EMaster’s degree with information%0Atechnology or business administration focus preferred%3C/font%3E%3C/li%3E%3C/ul%3E%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%0A%3Cdiv%3E%3Cfont size=%223%22 face=%22Arial%22 color=%22#555555%22%3E%26nbsp;%3C/font%3E%3C/div%3E%0A%3Cbr _moz_editor_bogus_node=%22TRUE%22%3E
