Shopper Insights Senior Client LeadVerified as a real position

Who we’re looking for

• Bachelor’s Degree or equivalent in any related subject
• Client relationship building and management
• Strong analytical skills
• Solid communication and presentation skills
• A commercial mindset
• Native Czech/Slovak and fluent English

What you’ll do

• Owns the commercial relationship with assigned clients and executes a client relationship strategy to ensure ongoing retention and growth
• Builds and nurtures strong client relationships and demonstrates a good understanding of the client organisation, their strategies and objectives
• Uses insights, analysis and consultancy to create client presentations that provide insights and solutions to client issues
• Delivers against revenue targets for the assigned clients and identifies future revenue opportunities
• Delivers training sessions on dunnhumby products and solutions as required
• Collaborates with local and CE colleagues

About the position

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. We’re looking for a Senior Client Lead who expects more from their career. It’s a chance to become a trusted partner to key clients, building relationships to define and deliver upon their strategic needs. It’s an opportunity to bring world leading customer data to life and make a real impact in driving change and growth for our clients, and in turn grow the dunnhumby business. Our commercial team work with a leading grocery retailer and a wide range of their FMCG suppliers. In this role you will develop insights based on customer data to improve the shopping experience, whilst developing client relationships and use consultative selling techniques to achieve revenue targets. You’ll be working with a wide range of retailer and supplier stakeholders at all different levels including sales, trade marketing, category management and marketing professionals.

Benefits

• a comprehensive rewards package you’d expect from a leading technology company
• a degree of personal flexibility you might not expect
• thoughtful perks, like flexible working hours and your birthday off
• an investment in cutting-edge technology that reflects our global ambition
• a nimble, small-business feel that gives you the freedom to play, experiment and learn
• thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive
• a work / life balance