Senior Site Reliability Engineer, Markets RTBVerified as a real position

Who we’re looking for

• Extensive expertise with on-premise systems (Linux/Unix or Windows)
• Proficiency in scripting with Python, Shell/Bash
• Good knowledge of database technologies such as PostgreSQL, MS SQL, or Oracle
• Experience implementing observability and monitoring solutions, ideally including tools like Elastic, Geneos ITRS and Grafana
• Experience with with containerisation and virtualisation technologies
• Knowledge of ITIL principles, a open attitude, and a considerable desire to learn

What you’ll do

• Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients.
• Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.
• Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

About the position

Join us as a Senior Site Reliability Engineer, Markets RTB at Barclays, where you will be part of a global team dedicated to supporting the production environment within Electronic Trading, Markets area. You would participate on ensuring the smooth running of production systems, providing high level of service to business users, while also applying software engineering principles to eliminate repeated manual effort (Toil) and create automated, scalable, and reliable services.

Benefits

• Barclays employees are also eligible for a suite of competitive country-specific benefits.
• This position is eligible for an incentive award.
• Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
• Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
• They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.