Senior Security Engineer

Who we’re looking for

• You have personally owned a SOC 2 or ISO audit end-to-end - as the operational owner accountable to the auditor, not "on the team" - and delivered a zero-exception report. If you can't honestly say "yes" to this, please don't apply.
• Working AWS knowledge - you can navigate the AWS console, action Drata-flagged remediations yourself (IAM, S3, KMS, audit trails), and read CloudTrail when investigating an alert. You do not need to be a cloud-infrastructure engineer.
• Can understand Terraform with AI help - fluency isn't required. What matters is that you can drive AI to explain a diff, follow it critically, and catch when AI is wrong about IaC. Engineering owns infrastructure authorship.
• High ownership and accountability - you ship audits, questionnaires, and policy work without a project manager keeping you on track.
• Excellent written English - questionnaires, Trust Center, and policies are customer-facing.
• Comfortable with async collaboration across Europe and the U.S. Most US work is async, but some late-afternoon CET availability helps - around once a week, same-day US input turns a multi-day back-and-forth into a 10-minute conversation.

What you’ll do

• Own SOC 2 - keep Drata green and audits clean.
• Lead ISO 27001 implementation, then ISO 42001.
• Run the customer security questionnaire process (SafeBase + Trust Center) - fast turnaround directly unblocks revenue.
• Drata-driven AWS remediation. Action simple Drata findings directly in AWS yourself - IAM tweaks, S3 settings, secrets hygiene, audit-trail follow-ups. Larger or higher-risk changes go to engineering.
• Vulnerability management. Oversee and extend the existing scanner-findings automation in Linear; hit SLAs.
• Light secure code review. Spot-check high-risk features and new repositories (especially AI/LLM systems) before they go to production; escalate deeper AppSec questions to engineering and external pen testers.
• Threat detection & response. Tune GuardDuty findings, evaluate central logging / SIEM options, run tabletop exercises, mature the IRP from written to rehearsed.
• Offensive security. Run the annual external pen test, perform regular internal pen tests yourself, handle external researcher reports and bug bounty payouts.
• Onboarding & offboarding. Own access provisioning and revocation.
• Be the security person at UserGems. Internally and externally, you are the face of security - questions, escalations, customer security reviews, and audit conversations come to you.
• UserGems is an AI company, and AI risk shows up in nearly every customer security review. A meaningful portion of this role is shaping how a modern, AI-native company secures both its product and its own internal AI usage - not just answering questionnaires about it.
• You'll own: ISO 42001 readiness from scratch. Model & data governance for Gem-E and our self-hosted LLMs on Azure: data residency posture, prompt-injection threat modeling, access controls on training/inference data. Internal AI tooling built by non-engineering teams. Sales, marketing, and ops are building their own AI-powered internal tools. You'll shape how this scales safely - guardrails, access boundaries, monitoring, and review. AI in our own security stack - extending our in-house Linear/scanner automations, AI-assisted questionnaire workflows, and security review of AI-generated code. Customer-facing AI security narrative - shaping the answers, Trust Center statements, and policies that prospects' security teams will scrutinize.

About the position

UserGems is the AI command center for go-to-market teams (think of it as an AI brain for sales and marketing). Powered by best-in-class contact data, its AI agents (Gem-E) automatically surface high-intent buyers, prioritize them, deploy personalized outbound, create ad audiences and ABM to drive more pipeline. We’re backed by top Silicon Valley VCs (Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more) and have hundreds of happy customers from startups to public enterprises. UserGems is an AI platform helping sales and marketing teams double pipeline impact. Our AI agent Gem-E turns signals from CRMs, buying intent, and public data into precise outreach - generating $4B in pipeline and $950M in revenue for customers like CrowdStrike, UserTesting, and SAP LeanIX (15X+ ROI). UserGems is a ~70-person company with around 25 engineers across Europe and 45 team members in sales and marketing based in the U.S. Several of our customers are top-tier security companies themselves (e.g. CrowdStrike), so our own security posture directly influences how fast revenue can move.

Benefits

• You’ll be part of a fast-growing startup as it scales from 60 employees to 100+
• Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated
• Employees love us! (see our Glassdoor & RepVue page)
• We're a remote-first company with employees across the Americas and Europe
• We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
• We are customer-focused and data-driven in everything we do
• We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
• We offer a competitive salary and benefits