Senior Director, Cloud and Site Reliability EngineeringVerified as a real position

Who we’re looking for

• 10+ years of experience in cloud infrastructure, DevOps, or Site Reliability Engineering , with at least 5 years in senior engineering leadership roles.
• Proven track record leading Cloud or SRE organizations at scale within SaaS or enterprise software companies.
• Deep expertise in major cloud platforms (AWS, Azure, and/or GCP) including computer, networking, storage, security, and managed services.
• Strong background in SRE principles, including SLO/SLI/error budget frameworks, observability, chaos engineering, and incident management.
• Hands-on experience with Kubernetes, Terraform, CI/CD tooling, and modern infrastructure-as-code practices.
• Experience with compliance frameworks (SOC 2, ISO 27001, FedRAMP, GDPR) and operating in regulated environments.
• Excellent communication and influencing skills , with the ability to translate complex technical concepts into clear business impact.

What you’ll do

• Define and execute the cloud infrastructure roadmap to support Tricentis' SaaS platform growth, reliability, and scalability goals across AWS, Azure, and GCP.
• Establish cloud architecture standards and best practices including multi-cloud, hybrid-cloud, and cloud-native strategies.
• Drive infrastructure cost optimization and efficiency, partnering with Finance and Engineering leadership to align cloud spending with business outcomes.
• Lead the adoption of modern cloud technologies and emerging capabilities (e.g., serverless, containers, Kubernetes, infrastructure-as-code) to advance platform capabilities.
• Collaborate with peer Engineering and Product leaders to align cloud and infrastructure initiatives with product roadmap and business goals.
• Build and mature the SRE function defining SLOs, SLIs, and error budgets that reflect customer expectations and business commitments.
• Own the incident management and on-call strategy establishing effective processes for detection, response, remediation, and post-incident review improving MTTR.
• Champion a culture of reliability embedding SRE principles across the broader Engineering organization to reduce toil and improve system resilience. Drive automation across infrastructure provisioning, monitoring, observability, and self-healing systems.
• Partner with Security to ensure cloud environments meet compliance (SOC 2, ISO 27001, ISO 42001, GDPR, FedRAMP, and others as required).
• Oversee infrastructure delivery and operational readiness for all product releases, ensuring systems are observable, scalable, and fault-tolerant.
• Drive continuous improvement in CI/CD pipelines, deployment processes, and DevOps tooling in partnership with product engineering teams.
• Establish and enforce infrastructure-as-code practices (Terraform, Pulumi, or equivalent) to increase consistency and reduce operational risk.
• Define and track key reliability, performance, and availability metrics, reporting regularly to senior leadership on platform health.

About the position

Tricentis is a software company officially founded in 2007, with primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on-demand.

Benefits

• Flexible working schedule (no core hours)
• Hybrid work environment (3 days in the office)
• 25 days of paid time off
• 2 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you
• Meal vouchers
• Pension Contribution
• Profit sharing and holiday bonus
• A team of passionate professionals who are experts in their fields
• Events for employees to learn, celebrate and socialize (training sessions, hackathons, parties, sports events, board game gatherings, BBQs) and much more