Salesforce Business Solution ArchitectVerified as a real position

Who we’re looking for

• 8+ years of experience as a Business Analyst, Salesforce BA, Business Solution Architect, Functional Consultant, or CRM Consultant
• Salesforce/CRM transformation experience
• Understanding of Salesforce capabilities and configuration concepts
• Experience in regulated industries
• Strong requirements elicitation, process analysis, and documentation skills
• Strong consulting and stakeholder management skills
• Ability to connect business processes with Salesforce capabilities
• Ability to shape functional solutions across Salesforce and enterprise platforms
• Ability to define solution options and trade-offs
• Ability to identify dependencies, integrations, and operational impacts
• Advanced English proficiency (C1) with exceptional written and verbal communication skills

What you’ll do

• Partner with stakeholders to understand business goals and regulatory constraints
• Gather, analyze, document, and validate requirements
• Facilitate workshops and process mapping sessions
• Translate business needs into user stories, specifications, process flows, and documentation
• Analyze processes and Salesforce capabilities for gaps and improvements
• Support solution design and functional architecture across Salesforce and Commercial Off-The-Shelf (COTS) platforms
• Support UAT, validation, training, and change enablement
• Build strong client relationships

About the position

We are seeking a Lead Salesforce Business Analyst / Business Solution Architect to support Salesforce-based transformation initiatives in regulated industries. The role requires client partnership, consulting, stakeholder management, and solution-shaping skills.

Benefits

• Opportunity to work in a fast-paced, agile, software engineering culture
• Comfortable modern office in Prague 7, with support of hybrid or fully remote mode
• Benefit program (5 weeks of vacation, paid sick days, paid days off for special occasions, meal vouchers, flexi pass, Prague city public transport annual coupon, multisport cards, optional contribution to pension fund, health insurance for family member)
• EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• English language courses
• Czech language courses upon request
• Referral bonuses for recommended candidates
• Mobile Phone Tariff’s program for managerial-level candidates
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
• Benefit program (5 weeks of vacation, 5 paid sick days, meal vouchers, cafeteria and recreation bonuses, reimbursement of glasses, contribution to pension fund)
• Referral bonuses for recommended candidates
• English language courses
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more