Sales Supervisor, Prague Na PrikopeVerified as a real position

Who we’re looking for

• Relevant proven retail experience with a fast-paced retailer
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
• Able to work and thrive in a fast-paced retail environment keeping a positive attitude and maintaining Speed, Energy and Optimism
• Proficiency in KPIs and Microsoft Office
• Fluent Czech, conversational English

What you’ll do

• People Inspire, lead and coach the store team and collaborating with the host store to create a culture of performance delivery and accountability.
• Support the management team in training and developing the store team as well as onboarding new joiners.
• Sales and Service Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping.
• Ensure MK Ambassadors maintain client communication using all available clienteling apps and tools.
• Proactively manage client database to increase sales.
• Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.
• Operations Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with with SM, ASM and LPRM.
• Ensure all company communication platforms are used effectively and relevant actions taken.

About the position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Benefits

• Competitive compensation package
• Employee discount across Michael Kors and Jimmy Choo
• Clothing allotment
• Employee Wellbeing programme