QA Test Manager - AIVerified as a real position

Who we’re looking for

• Proven experience in software quality assurance, including leadership of QA teams or functions
• Strong experience designing and implementing test strategies and automation frameworks
• Experience working with CI/CD pipelines and embedding automated testing into delivery workflows
• Understanding of testing approaches for modern applications, including APIs, microservices, and cloud-based platforms
• Experience with AI/ML systems or an understanding of the challenges of testing non-deterministic outputs and complex workflows
• Experience working in regulated or compliance-driven environments
• Strong communication and stakeholder management skills, with the ability to influence cross-functional teams

What you’ll do

• In this role you will define and drive the testing strategy and quality governance model, embedding quality throughout the development lifecycle and enabling confident, high-quality releases.
• Define and implement the overall test strategy covering functional, integration, regression, performance, and AI-specific testing
• Design and manage test frameworks and automation strategies to support scalable, reliable testing across CI/CD pipelines
• Lead testing approaches for AI-powered solutions, including validation of agent behaviour, outputs, and workflows
• Build, manage, and develop a team of QA engineers, driving a strong quality-first culture across the organisation
• Establish and enforce quality gates within release processes, ensuring all deliverables meet defined standards
• Implement quality governance processes including defect management, root cause analysis, and continuous improvement
• Monitor and report on quality metrics, providing insights to stakeholders and driving data-led improvements
• Collaborate with engineering, product, and program teams to ensure testing is embedded early in development.

About the position

QA Test Manager - AI ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways