POS DWL Administrator

Who we’re looking for

• Minimum 2 years of relevant experience in technical support, operations, or a similar role.
• Knowledge of generally binding regulations, internal company standards, methodologies, and processes related to Call Services dispatching.
• Hands-on experience with tools and technologies such as MS Office, BASE24, OmniTracker, Translog, WebFOCUS, TMS, Kibana, NEST, and Jira.
• Fluent Czech language skills (C1-C2) and English proficiency (B2).
• Bachelor's degree, preferably in Computer Science, Management Information Systems, or a related field; equivalent education and experience will also be considered.

What you’ll do

• Process incoming requests as requested.
• Actively participate in planning POS downloads together with other departments.
• Manage weekly DWL and migration reports when needed.
• Manage work documentation for educational purposes.
• Lead internal projects and provide reporting.

About the position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for POS DWL Administrator to join our ever evolving Customer Service team within Global Payments Europe and help shape the future of global commerce.

Benefits

• Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
• Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.