Order Fulfilment Specialist with German (m/f/d) – Philips Monitors
TP Vision
Czechia, Praha 7-Holešovice2 months ago
- Posted
- Employment type
- Full-time
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Who we’re looking for
- Fluency in English and German
- Minimum secondary school education with the graduation exam
- 1–3 years of experience in order fulfilment/order management/customer service with hands-on order handling, truck booking, and customer communication
- Good knowledge of MS Office, especially Excel
- Experience working with ERP systems
- Analytical, detail-oriented, proactive approach
- Ability to follow processes and guidelines
- Problem-solving mindset
- Strong communication skills and customer understanding
- Emotionally mature, reliable, and a team player
- Ability to work under pressure with tight deadlines
- Ability to recognize and promote automated solutions
What you’ll do
- Process sales orders accurately and on time (SAP registration, pricing checks, goods allocation, backorder management)
- Manage deliveries with 3PLs (delivery updates, scheduling with warehouse/carriers, delivery follow-up, shipment/export documentation)
- Meet the company’s TPW cost targets
- Register and manage complaints, follow up on solutions, and provide feedback to customers
- Participate in cross-functional projects
- Conduct sales data analysis, pricing reviews, and updates on stock availability
- Monitor sales plan performance
- Collaborate with Sales, Credit Controllers, Demand Planners, and W&D teams
- Support Order Fulfillment for PPDS (Philips Professional Display Solutions) when needed
About the position
🌍 Would you like to join a friendly and diverse team in a growing international company? 🎯 Do you want to use your experience in Order Fulfilment and/or Order Management to make an impact? Then this opportunity might be the right fit for you!
Benefits
- Fixed-term employment contract for 1 year, with a possibility of extension
- Salary combined with a quarterly bonus scheme
- Additional time off: 26 days of holidays + 4 sick days per year
- Hybrid work model: 3 days in the office & 2 days of home office per week
- Opportunity to work from abroad – up to 1 month per year
- Flexible working hours - you can start working anytime between 7:00 and 9:00.
- Public transport allowance
- Multisport card
- Meal vouchers fully compensated by the company
- Employee discounts for Philips products
- Company laptop + mobile phone with unlimited data
- Regular teambuilding activities and company events
- Friendly, international atmosphere and space for future growth