Operations Coordinator
- Posted
- Employment type
- Full-time
Who we’re looking for
- A proactive and solutions-oriented professional who enjoys combining hands-on operational work with planning and coordination.
- A strong communicator with excellent attention to detail and the ability to multitask effectively.
- A team player who takes ownership and strives for continuous improvement.
- Proficient in Microsoft products (Excel, Word, Outlook, Teams)
- Strong command of English; knowledge of Czech is a plus
- Experience with van driving and maneuvering trailers
- Ability to lift up to 50 lbs (approx. 23 kg)
- Clean driving record
- Previous warehouse or operations experience is a plus
- Forklift operation experience is a plus
What you’ll do
- The Full-Time Operations Coordinator is a key member of our European Operations team. This role oversees the maintenance of the van fleet, coordinates equipment loading and unloading, and ensures smooth logistical operations that support flawless Backroads trip execution.
- Van Fleet Leasing & Restitution: Help negotiate van lease contracts with dealerships; manage onboarding and restitution of vans.
- Van Fleet Operations: Manage and maintain our fleet of vans, ensuring they are properly stocked, serviced, and in top condition for each trip.
- Unit Load Management: Supervise van preloading, ensuring all necessary equipment and inventory are included and meet quality standards.
- Inventory & Service Supervision: Oversee inventory management, service schedules, and the handling of minor maintenance issues on the vans.
- Winter and Seasonal Projects: Oversee seasonal projects such as mid-season maintenance, winter bike overhaul, winter projects, and end-of-season maintenance.
- Coordination with Field Staff: Communicate regularly with field staff to ensure operational issues are addressed quickly.
- Warehouse Management: Organize the warehouse, including receiving/sending packages, operating a forklift, and overseeing inventory checks.
- Logistics Support: Assist with the coordination of van arrivals and departures, scheduling, shipping logistics, ATA carnets, and the transportation of equipment and bikes.
About the position
Who You Are: Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you! About Backroads: At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture. Why Backroads: At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences.
Benefits
- Competitive salary
- Trip credit benefits
- Long-term growth opportunities
- Supportive, dynamic, and international work environment