Marketing Operation Specialist

Who we’re looking for

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• Proven experience in marketing operations, CRM management, or marketing analytics for at least one year (preferred but not mandatory)
• Strong proficiency with CRM tools (e.g., Salesforce, Microsoft Dynamics) and data analysis tools (e.g., Excel, Power BI).
• Excellent analytical and reporting skills, strong aptitude for data, numbers, and metrics.
• Highly organized, structured, and detail-oriented with the ability to manage multiple priorities effectively.
• Strong communication skills and ability to collaborate across teams.

What you’ll do

• Assist in the preparation and analysis of CRM reports related to marketing performance metrics, campaign effectiveness, and lead management.
• Support lead generation efforts by tracking, managing, and reporting on leads in the CRM system.
• Collaborate with marketing and sales teams to ensure accurate data entry and lead qualification processes.
• Develop and maintain dashboards to monitor marketing KPIs and campaign performance.
• Maintain and update the overall marketing master plan to ensure alignment with strategic objectives.
• Help in forecasting and managing the marketing budget, including tracking expenses and predicting future spend.
• Support the implementation of automation and process improvements within marketing operations.
• Ensure data integrity and accuracy within the CRM and other marketing tools.
• Provide insights and recommendations based on data analysis to optimize marketing strategies.
• Organize and structure marketing activities, timelines, and resources to ensure smooth execution and strategic alignment.

About the position

We are seeking a detail-oriented and proactive Marketing Operations Specialist to support the Head of Marketing Operations. The ideal candidate will play a key role in CRM reporting, marketing performance analysis, lead generation and management, maintaining the overall marketing master plan, and managing the rolling forecast for the marketing budget. This position offers an excellent opportunity to work closely with marketing teams and contribute to data-driven decision-making in a highly organized and structured manner.

Benefits

• Work-Life Balance: Enjoy flexible hours, the option to work from home, 5 weeks of vacation, 3 health days, and an extra day off to celebrate our company’s anniversary.
• Benefits Package: Contribution to flexible benefits that you can use for things like technology, multi-sport card, beauty, sports, travel, health services, or even pension contributions.
• Rewards & Development: Earn up to 1000€ for referring a new colleague, access to online development platforms, and enjoy performance-based bonuses. You’ll also have a personal budget to choose courses or conferences that help you grow professionally.
• Supportive Environment: Take a day off to volunteer, use our free anonymous psychological counseling service, and enjoy access to our company’s products.
• Modern Workplace: Work in a comfortable office with ergonomic furniture, a sunny summer terrace, and plenty of perks like free coffee, tea, and fresh orange juice daily. Our office is pet- and kid-friendly, has no dress code, and offers a discount at the on-site restaurant. You can also park nearby at a discounted rate.
• Community & Well-Being: Join in on philanthropy projects, where you can support a charity or non-profit organization of your choice with company-matched donations. Have fun at our team-building events, hackathons, Christmas parties, or summer celebrations.
• Diversity & Inclusion: We’re committed to creating a workplace where everyone feels welcome, with fair recruitment practices that offer opportunities to all.