LVSA Order ManagerVerified as a real position

Who we’re looking for

• Degree in Engineering, Business, Operations, or equivalent practical experience
• 3+ years in project management, order management, or customer project execution
• Experience in manufacturing / engineered-to-order products preferred
• Experience with electrical equipment / switchgear / industrial projects is a strong advantage
• Excellent English skills (Czech language for the site in Suchdol required)
• Understanding of project lifecycle in manufacturing environment
• Ability to read technical drawings / understand engineering topics (advantage)
• Strong planning and coordination capability
• Familiarity with ERP (SAP)/ project tracking tools / Excel
• Strong customer communication skills
• Ownership and accountability
• Ability to manage multiple priorities
• Problem-solving mindset

What you’ll do

• Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.
• Own assigned customer projects from PO receipt to shipment / handover
• Create and maintain project plans, milestones, and priorities
• Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
• Ensure customer commitments are met regarding timing, scope, and quality
• Act as the primary contact for customers and Front-end team during project execution
• Coordinate technical clarifications, schedule updates, and status reporting
• Manage customer meetings, progress calls, and escalation topics
• Build strong customer relationships through proactive communication
• Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics
• Drive timely decisions and remove blockers
• Manage key project milestones (M0–M10), including Project Hand-over and Kick-off, IFC release, Material readiness, Start of assembly, FAT and Shipment
• Identify risks early and implement mitigation and recovery actions Change Management
• Lead customer change management process, coordinate customer changes, deviations, and engineering change requests
• Assess impact on cost, lead time, and scope together with relevant functions
• Ensure approved changes are implemented and communicated clearly
• Monitor project scope vs order confirmation
• Drive management of variation orders / additional costs where applicable
• Escalate commercial risks or scope gaps
• Support FAT planning and customer attendance
• Ensure documentation package is ready for delivery
• Drive issue resolution to protect on-time delivery and customer satisfaction
• Maintain accurate project tracker and status reporting
• Present project status, risks, and actions in internal reviews
• Lead lessons learned after project completion

About the position

Eaton is looking for Customer Project Manager (Order Manager) This position will be located in our plant in Suchdol and Luznici or Schrems - enclosures/power distribution components