GV Service Center RepresentativeVerified as a real position

Who we’re looking for

• Customer service attitude
• Excellent Communication skills (verbal and written)
• Experience in troubleshooting and problem solving skills
• Ability to multitask
• High school diploma

What you’ll do

• Responding to inquiries on a specific problems with a payroll or/and related issues
• Being an administrative support for a payroll team
• Reporting & preparing analysis, translating documents etc.
• Answers phone calls and inquiry requests
• Gathers relevant information and inputs the evidence required IT system
• Ensures and oversees that referral information/issue is appropriately forwarded to a relevant service/person
• Follows-up with customers on issues that cannot be resolved immediately
• Performs other duties as required to meet the customer requirements
• Prepares analysis, reports, certificates for the client's employees
• Cooperation with team members on specific tasks

About the position

We are currently looking for a talented Client Service Representative to join our team in Prague. This is a great opportunity if you enjoy working with data, communication with clients and resolving issues. After passing all our necessary trainings for the role you will be able to deliver a high quality service for our international clients.

Benefits

• Competitive salary and an annual bonus
• Friendly international environment
• 5 weeks of vacation per a year
• Pension plan
• Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
• Meal tickets, Free beverages
• Engagement activities