Field Service Engineer (m/f/d) Czech RepublicVerified as a real position

Who we’re looking for

• Certification within electrical/mechanical engineering or similar or education as a Mechatronics Engineer, Mechanical Engineer or Electrical Engineer ( Vyhláška č.50/78 Sb. - §6)
• A passion to learn and become a Certified Technician in the area of electro-technology
• Experience as a Field Service Engineer and in professional dealings with customers and complex machines preferable within the Additive Manufacturing industry is a plus
• You are living in the Czech Republic, have a car driving license & bring an extensive willingness to travel
• Very good English skills
• Ability to lift and move equipment weighing up to 25 kg.

What you’ll do

• You install, maintain, repair and troubleshoot our complex industrial 3D printers at our customer sites.
• You are a competent and reliable partner for our customers when you provide system introduction and customer basic trainings.
• You also advise customers and colleagues on the telephone to pass on your knowledge.
• Consulting and support of clients when it comes to service cases and handling complicated cases through the escalation management process; involving the right interfaces at the right time and make sure excellent service work is done.

About the position

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in the Czech Republic. At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone. Our Vision : Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing. Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years. We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us. EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.

Benefits

• Our development in the role will include participate in intensive in-house trainings on our systems and technology at our headquarters in Germany.