Customer Success ManagerVerified as a real position

Who we’re looking for

• This person will have exceptional customer relationship, analytical and upselling skills.

What you’ll do

• The Customer Success Management team is dedicated to driving customer retention and maximising value through effective Performance reviews & aiding clients achieve their business objectives.
• Reporting to the Head of Customer Success, the Customer Success Manager will directly manage a defined portfolio of accounts to ensure expected value and growth is achieved.
• The successful candidate is a key member of the Customer Success organisation, as the role will entail working with customers, sales, professional services, customer support and partners to deliver customer value and success.

About the position

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?