Customer Service (m/f/d)Verified as a real position
IMCD Group
Czechia, Praha3+ months ago
- Posted
- Employment type
- Full-time
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Who we’re looking for
- Experience in Customer Service and/or Logistics within an international company
- Fluent Czech and at least B2-level English
- Experience with JD Edwards and Salesforce is a plus
- Strong organizational and planning skills
- High level of accountability and independence
- Customer-focused mindset and excellent communication skills
- Good computer skills
What you’ll do
- Manage orders independently, including import and export transport coordination
- Communicate regularly with customers and suppliers; handle contracts and documentation
- Support Sales team with pricing, calculations, and offers
- Monitor supplier payments and ensure deadlines are met
- Maintain accurate records in ERP (JD Edwards) and CRM (Salesforce) systems
- Optimize warehouse processes and stock levels
- Handle complaints and ensure customer satisfaction Complaints processing
About the position
Customer Service (m/f/d) Currently expanding, we are looking for an experienced “Customer Service” person, working full-time in our office in Prague.
Benefits
- Working in Prague in a fast-growing global company with a strong entrepreneurial culture and attractive fringe benefits, an environment in which you can grow and develop, flexible working hours with the possibility of home office.