CRM ManagerVerified as a real position

Who we’re looking for

• 4-6 years of CRM or lifecycle marketing experience
• Strong hands-on experience with CRM and automation tools
• Experience with CRM and marketing automation platforms (Bloomreach experience is a strong advantage)
• Experience managing CRM campaigns independently end-to-end
• Understanding of customer segmentation and lifecycle communication
• Analytical mindset with attention to detail
• Experience with A/B testing and campaign optimization
• Ability to work independently and manage priorities in a fast-paced environment
• Very good English communication skills

What you’ll do

• Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels
• Manage lifecycle communication and automation journeys
• Work hands-on in CRM and marketing automation platforms
• Create segmentation, personalization, and A/B testing initiatives
• Monitor campaign performance and identify optimization opportunities
• Build and optimize automated customer journeys across CRM channels
• Collaborate with Product, Marketing, Commercial, Data, and Compliance teams
• Support product launches and commercial initiatives from a CRM perspective

About the position

We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets. You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.

Benefits

• High ownership and direct impact on customer experience and business growth
• Opportunity to shape CRM activities across international markets
• Fast-moving Fintech environment
• Hybrid work model with offices in Prague Karlín
• 5 weeks of vacation + 5 relax days
• MultiSport card contribution and healthcare support
• Daily office refreshments, fruit, great coffee, and chai latte
• Informal and friendly environment, great people, and a few office dogs
• Regular team events and company activities