CEE Customer Performance LeadVerified as a real position

Who we’re looking for

• Minimum 5 years’ experience in Revenue Management in pharma
• University degree in econometrics, economics or engineering
• Highly collaborative with all cross functional partners
• Strong analytical thinking
• Excellent Excel knowledge as a must
• Fluent in English
• Experience in leading multi-market teams and driving performance
• Experience in shaping and building organizational culture — promoting collaboration, accountability, and a growth mindset across markets.
• Local market experience is a must.

What you’ll do

• CEE Performance Lead will be responsible for designing, developing, and implementing the CEE net revenue management strategy across key pillars.
• This role ensures the effective implementation of Commercial Policies, Pricing Strategies, and Product and Customer mix at both the zone and country levels to drive profitable business acceleration.
• The CEE Performance Lead will laverage data insights and trends to ensure profitable growth of customers and categories, while continuously seeking new growth opportunities.
• Moreover, the person on this position will lead a team of Customer Performance Manager across CEE countries, driving their growth and impact, while presenting Challenger Mindset behaviors.
• Customer and Channel Mix: Develop and execute channel strategy to achieve business objectives.
• Drive the route-to-market strategy (channel and customer segmentation).
• Drive a commercial conditions aligned with the Commercial Policy.
• Drive efficient incentive strategies across channels and portfolio.
• Establish best in class JBPs with clients in CEE markets.
• Drive continuous improvement in RMG by conducting programs and processes of change.
• Customer Promotional Effectiveness: Develop a promotional framework per brand/channel/customer aligned with the brand strategy.
• Translate brand price positioning into channel/customer pricing and promotional activities.
• Continuously improve promotional ROI and boost sell-out.
• Identify trade spend inefficiencies and work closely with KAM to optimize them.
• Jointly develop and implement customer strategies with the Commercial Team to maximize performance
• Monitor channel performance, providing insights and recommendations for improvement.
• Build and manage customer analytical dashboards.
• Customer Capability Growth: Build a team that collaborates with the commercial team in planning and executing sales campaigns that effectively respond to consumer needs.
• Enable your team to develop strong partner business.
• Establish an operational rhythm to increase the effectiveness of collaboration with customers.
• Oversee the commercial planning process within the JBP process (annual and quarterly).
• Monitor financial KPIs (ROI, GTN, Customer P&L).
• Analyze market trends and competitor activities to identify new business opportunities and strengthen market position.
• Design and deploy analytics tools and procedures to identify and capitalize on revenue growth opportunities.

About the position

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a CEE Customer Performance Lead, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.

Benefits

• This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world.
• If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you.
• We are challengers. We are Opella.