AI Operations Engineer 2Verified as a real position

Who we’re looking for

• Relevant technical degree or equivalent practical experience in computer science, engineering, information systems, or a closely related field.
• Professional experience operating or supporting production services or platforms, including responsibility for incident handling, on‑call participation, and continuous improvement of operational health.
• Strong background in DevOps, SRE, or Automation-focused Operations.
• Proven experience automating operational processes, and managing infrastructure via code.
• Solid scripting or programming skills, preferably Python
• Strong understanding of cloud infrastructure, with AWS experience required.
• Practical exposure to AI‑driven systems, tools, or workflows in production, such as model‑serving platforms, AI‑enabled features, or automated decisioning systems.

What you’ll do

• Operate, monitor, and optimize AI‑driven production systems and related services to ensure reliability, availability, and performance within defined SLAs.
• You will implement and maintain automation, tooling, and runbooks that simplify AI system operations, including deployment, change management, incident response, and recovery.
• You will collaborate with software engineers, data and ML teams, and product partners to support AI workloads in production, including model‑serving infrastructure, APIs, and data pipelines.
• You will apply system design, API design, and data modeling principles to improve the robustness, observability, and maintainability of AI‑related services and platforms.
• You will safely integrate and operate AI/ML‑enabled solutions that improve outcomes, ensuring appropriate controls, monitoring, and guardrails for quality, compliance, and security.
• You will use metrics, logs, and data‑driven insights to continuously refine operational processes, reduce toil, and enhance the scalability and resilience of AI operations across multiple domains.
• You will collaborate closely with software engineers, platform teams, and data/ML partners to support AI‑powered workloads in production, including APIs, model‑serving platforms, background processing, and data pipelines.

About the position

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Benefits

• Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life .
• You can find the benefits for this location and any collective agreement that may apply here .