Supply Chain Specialist / Customer Support Specialist (12 months contract)Ověřeno, že jde o reálnou pozici

Koho hledáme

• You enjoy administrative tasks, are detail-oriented, responsible and well-organized
• You have professional and customer-friendly communication skills
• Fluent in local language (Czech/Slovak native level) and good command of English (spoken and written)
• Experience with SAP (order management) is a strong advantage
• Comfortable using email and Google platforms
• University degree in Business Administration, Logistics, Economics or related field is an advantage
• Proven experience in a customer-focused role (sales support, application support, customer service, training)
• Self-starter, proactive, with ability to handle conflicting priorities independently
• Motivated to develop long-term relationships with clients

Co budeš dělat

• Processing customer orders in SAP system
• Creating sales orders, invoices and credit notes
• Communication with customers to resolve operational requests or questions
• Cooperation with colleagues from logistics, finance, sales and quality (complaint handling)
• Providing timely information to clients and ensuring smooth order flow
• Gradually learning and supporting other logistics-related tasks

O pozici

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

Benefity

• Work in a smaller, friendly team where colleagues support each other
• Possibility to work partly from home (home office)
• Full training and opportunities to grow within logistics
• Stable role with long-term career prospects