O pozici
You are a scientifically driven, hands‑on Application Scientist who thrives in a fast‑paced instrumentation environment. You’re comfortable diagnosing issues on precision instruments, guiding customers through complex workflows, and translating scientific concepts into practical solutions. You collaborate seamlessly with internal teams and support business development efforts through technical expertise, demonstrations, and customer‑focused insights. You bring professionalism, calmness under pressure, and a strong service‑first mindset that ensures customer success.
Co budeš dělat
- Provide scientific training, demonstrations, and workflow consultations for RheoSense instruments and software.
- Translate viscosity, rheology, and microfluidic concepts into practical applications for customer workflows.
- Guide customers in method development, data interpretation, and best practices for high‑precision viscosity measurements.
- Support customers both remotely and on site to ensure successful integration of RheoSense technologies.
- Install, configure, and maintain RheoSense instruments at customer sites as needed.
- Troubleshoot and resolve technical issues to ensure optimal instrument performance and minimal downtime.
- Document service activities, customer interactions, and technical findings accurately and promptly.
- Provide technical expertise during customer evaluations, demos, and discussions to support business development efforts.
- Identify customer needs and communicate insights to sales, engineering, product development, and R&D teams.
- Maintain a high level of professionalism and customer satisfaction during all field and remote interactions.
- Travel throughout Germany and Europe as required.
- Other duties as assigned.
Koho hledáme
- Master’s degree in a scientific or engineering discipline (e.g., Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, Biophysics); PhD highly desirable
- Hands‑on experience with scientific instrumentation, analytical equipment, or laboratory measurement systems
- Demonstrated ability to translate scientific concepts into practical applications
- Technical aptitude for troubleshooting and resolving instrument or system issues
- Strong communication skills with the ability to explain complex concepts clearly
- Ability to work independently in a remote environment while collaborating with global teams
- Fluency in English; German proficiency strongly preferred
- Must reside in Germany and be able to travel domestically and within Europe
- Proficiency in German; additional European languages are a plus
Benefity
- Benefits and perks for this role are administered by Rippling and comply with all statutory requirements in Germany. Additional role‑specific or company‑provided benefits may be included based on local regulations and EOR policies.
